Effective Date: 27th May 2025
At X Doorbell, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.
🔁 Returns Eligibility
You may request a refund if:
The item is returned within 7 days of delivery.
The product is unused, undamaged, and returned in its original packaging.
You provide proof of purchase (order number, invoice, etc.).
🚫 Non-Refundable Items
Refunds will not be issued for:
Items damaged due to misuse, installation errors, or accidents.
Products returned without original packaging or accessories.
Items requested for return after 7 days of delivery.
💸 Refund Process
Contact Us at support@xdoorbell.com or call +91-XXXX-XXXXXX to initiate your return.
Once your return is received and inspected, we will notify you of approval or rejection.
If approved, your refund will be processed to your original payment method within 7–10 business days.
🚚 Return Shipping
Return shipping costs are the responsibility of the customer unless the return is due to our error (wrong or defective item).
We recommend using a trackable shipping service or purchasing shipping insurance for valuable items.
📦 Need Help?
If you have any questions about returns or refunds, please contact our support team:
📧 Email: contact@xdoorbell.com
X Doorbell is an independent retailer specializing in the sale of new and refurbished doorbells. We are not affiliated with, endorsed by, or sponsored by Ring, Arlo, August Home, or Nest.
All trademarks, brand names, and product images displayed on this website remain the property of their respective owners and are used exclusively for informational and identification purposes.
