Last Updated: 27th May 2025

Thank you for shopping at X Doorbell. We are committed to providing you with high-quality doorbell products and an excellent customer experience. If you’re not fully satisfied with your purchase, we’re here to help.

🔁 Return Eligibility

To be eligible for a return, please ensure:

• The product was purchased directly from X Doorbell.

• Your return request is made within 7 days of receiving the product.

• The item is unused, in original condition, and in the original packaging with all accessories included.

• You can provide valid proof of purchase (order number, invoice, or receipt).

❌ Items Not Eligible for Return

• Products that show signs of installation, misuse, or physical damage.

• Items returned after 7 days of delivery.

• Products not in original packaging or missing parts/accessories.

• Clearance or final sale items (if stated on product page).

💸 Refund Process

1. Contact Us at contact@xdoorbell.com or call +91-XXXX-XXXXXX to initiate the return.

2. Once your return is approved, we will provide return instructions and address.

3. After receiving and inspecting the returned item, we’ll notify you via email about the status of your refund.

4. If approved, your refund will be processed to your original payment method within 7–10 business days.

🚚 Return Shipping

• Customers are responsible for the return shipping costs, unless the return is due to a defective or incorrect item shipped by us.

• We recommend using a trackable courier service for returns.

📦 Damaged or Defective Products

If your product arrives damaged or not working, please contact us within 48 hours of delivery. We’ll provide a replacement or full refund as needed.

📩 Need Help?

For questions related to returns, refunds, or replacements, reach out to our support team:

📧 Email: contact@xdoorbell.com